Support
Streamit strives to help you in the best possible way. In our support section you will find your way for all the assistance you may need.
Please check the knowledge base below first
Streamit strives to help you in the best possible way. In our support section you will find your way for all the assistance you may need.
Please check the knowledge base below first
Everything you need to know to get the best performance
Get the right music to your venue(s), using Streamit’s complete and reliable solution for in-store audio. Professional and affordable.
Learn about getting the right atmosphere through music in any venue of any store (chain) around the world. Covers streaming vs. store-and-forward, commercials, managing platforms, handling of issues, and more.
Setting up your own music business is a tough job. Beside arranging the music, commercials and playlists, you also need to have software and audio players to bring your music programs to your business customer. During the last 10 years, Streamit has built a strong position in the market for In-store audio platforms and high quality audio players. During these years we at Streamit have spoken with many startups and often the question is: which music licenses do we need to arrange?
Learn about getting the right atmosphere through music in any venue of any store (chain) around the world. Covers streaming vs. store-and-forward, commercials, managing platforms, handling of issues, and more.
Download the current software for our product line.
Lisa LCD software v1.54 – April 22, 2022
Lisa Compact software v1.54 – April 22, 2022
Windows PC tool for local (debug) monitoring and manual configuration of the Lisa devices v1.6 – 15 July 2020
Tool to create playlists, schedules and track encryption. Streamit Card & Scheduler (SCS) Toolkit Release 1.2 – January 16th, 2017
Windows PC tool for local (debug) monitoring and manual configuration of the the Lukas, SIR and SAS220 products.
This simple converter enables you to convert playlists from several music scheduling tools from M3U to the PLS playlist format that Streamit players and platforms accept.
On this page you find all necessary information about our product archive. Either you can download the PDF-file or download (a) ZIP-files of the chosen product.
Windows PC tool for local (debug) monitoring and manual configuration of the the Lukas, SIR and SAS220 products.
List of errors and warnings which can be seen in STP logs and on the monitoring server (.xls).
Firmware v1.12 – November 21 2011 (latest version). Firmware compatible only with ‘new’ SIR80 (also SIR80EV) hardware, which has ‘MMC SD SDHC’ text next to the card connector.
SIR100 software v1.78 – October 10, 2016.
SIR120 software v1.78 – October 10, 2016.
SIR120PRO software v1.78 – October 10, 2016.
SIR150 software v1.78 – October 10, 2016
Address corruption of the settings (e.g. the serial number) in SIR devices. Make a backup important settings (use with care).
A device with corrupted settings will not be able to connect to or be identified on the provisioning platform, resulting in audio not being played or not being updated. In addition to the software improvements in release v1.68 aimed at addressing the corruption issue, Streamit also implemented an option to backup important settings, so that they can be recovered in case corruption was to occur.
Description how to check presence of keep.me file, delete specific file from card, update backup of important settings.
Firmware v1.18 – July 2nd, 2012.
SIR150 software v1.78 – October 10, 2016
Read how Streamits Studio Transmitter Link (STL) solution makes it a lot easier for radio stations to transmit their programs to FM transmitters and cable head-ends.
Read how Streamit helps lowering the cost of high quality audio connections, using TCP as the better option for Studio Transmitter Links (STL)
At the bottom of the product pages you can also find downloads for a specific product. You can recognize these downloads by the red buttons with a text description in them.
Instructions on how to update your Iris devices
Firmware for the Iris main controller
Firmware for the Iris secondary controller
Streamit warrants that under normal use the products shall, at the time of delivery to you and for a period of twelve (12) months thereafter, be free from defects in material or workmanship and shall substantially conform to Streamit published specifications. The warranty does not cover the recovery of lost data. Repairs beyond the relevant warranty are charged by Streamit.
Defects must always be notified to Streamit. Use our repair form only. If you have any questions, please contact us.
Click the red button below to download our terms and conditions.
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